On April 29, 2024, HUD released important guidance on the use of Artificial Intelligence (AI) in tenant selection decisions. The document highlights how even relying on seemingly objective tools may not provide enough context to arrive at appropriate tenant admission...
For ten months the staff and residents of Lutheran Manor of the Lehigh Valley in Bethlehem, Pennsylvania fought a remarkably successful battle against the Coronavirus. One hundred and ninety-six apartments, two hundred and four residents and not a single positive test...
NCHM’s Veterans for Housing Initiative took a big step forward on June 19, 2019 with the convening of a Summit in Washington, D.C. that attracted representatives from more than 35 management companies, local housing agencies, federal agencies and industry and...
$1 Million in Scholarships for Groundbreaking Veterans Program Milwaukee, WI., March 19, 2019 – The National Center for Housing Management (NCHM) unveiled the Veterans for Housing Initiative (VHI) – a landmark effort to attract veterans of the U.S. military to jobs in...
So you’ve made it to Property Manager! Congratulations! You probably love your job and all the responsibility and problem solving that comes with it – with one exception: Those Dreaded Collections. Chasing money isn’t anyone’s favorite part of the job. In fact,...
As those of you who have attended our Certified Manager of Housing, Certified Manager of Maintenance, or Certified Financial Specialist program can attest, at NCHM we love using team participation exercises in our classroom training. The exercises vary but they all...
